Are you struggling to find the right solution for your product support? RiverStar provides electronic and electromechanical repair, refurbishment and warranty services for products no matter what stage in the product life cycle it is in. Whether its end-of-life (EOL) product support or new warranty claims, our repair program keeps your products running.
RiverStar electronic and electromechanical product support includes:
- Diagnostic testing
- Circuit board analysis & replacement
- OEM replacement parts procurement
- ISO 9001:2008 Certification
- Warranty claims processingRefurbished vs New part
RiverStar’s product support program is setup per customer specifications and capable of handling all of your repair, refurbishment and warranty work.
Piece of mind solutions
Focus your energy elsewhere knowing that your products are backed by experts to keep them running. We handle all testing, part replacement, warranty tracking and returns management.
Refurbished parts vs New.
Allow us to supply your service replacement program with refurbished parts when available or supplement with new when needed. Refurbished parts typically can save 50% or more over the cost of new.
An effective repair program isn’t complete without an effective returns program. RiverStar can help establish a returns program customized to your needs.
Everything we repair is done in accordance to RiverStar generated work instructions that meet our customers defined quality standards.
What our customers say!
We sourced over half our manufacturing to RiverStar in 2010 and have been very pleased with their work. Quality, cost and timeliness are good. They also seem scalable and have been able to react to our unpredictable demand.
- Consumer Packaged Goods (CPG)
- Original Equipment Manufacturer (OEM)
- Electromechanical assemblies